We tend to jump through lots of hoops to please a customer. This morning I got a “TEXT” message on my phone that read:
“We have selected another Realtor to sell our house. Thank you for your presentation”
Flashback to 2 weeks ago.
I had a call from a prospective client wanting to interview Realtor(s) about selling their home. He was pressed for time and had to meet me at 9am the next morning, before he left town. I got my research done, and was prepared.
During our meeting at his home, his phone rang twice. Both calls were from other Realtors®. That confirmed that I was not the only agent he was interviewing, and I was not the last on his long list.
** He was not happy with the market statistics.
** He was not happy with my suggested list price.
** He wanted me to understand that his home was the best home in the neighborhood.
At the end of our meeting he asked if I would like to change my suggested list price on my presentation? I told him that I would not make promises that I could not keep, and couldn’t deliver a buyer at his high price goal.
I won’t mislead my clients about the market, or the comparable sales that were used in my presentation. I explained the issues with our buyers market. A well informed “SELLER” is more important to me that just getting a listing. Buyers want the biggest bang for their buck. As a professional service, I rely on the Three P Approach: Price, Presentation, Promotion. We want the buyers to want his home, and not one of the other 10 homes for sale in the same neighborhood.
The market is what it is….not what we wish it to be.